Privacy Policy
The address of our website is www.pulverocha.pt, which belongs to Pulverizadores Rocha, S.A., based at Rua 1º de Maio 38, 4475-301 Milheirós. You can contact us via info@pulverocha.pt.
The processing of personal data, from registration on the website to its organization, storage, and eventual deletion, is the sole responsibility of Pulverizadores Rocha, S.A.
Pulverizadores Rocha, S.A. collects information in two distinct contexts:
- Anonymous data is stored while the user browses our digital platforms, with the goal of improving functionality, content prioritization, and optimization.
- This information may include IP addresses, operating systems, browser types and activities, and other infrastructure-related data such as mobile operators, access times, and device types.
- Personal data is provided voluntarily by the user when registering on the website, subscribing to the newsletter, placing an order, or filling out a contact form. This data is processed automatically, and all information is securely collected and managed.
We may request identifiable data such as name, email, mobile phone number, address, and taxpayer ID (NIF) to process registration, orders, or form submissions. We may also collect opinions, occupations, and contact details when you participate in events, surveys, or marketing activities.
The data subject is the natural person to whom the personal data refers and who uses or has used the digital platforms and/or services of Pulverizadores Rocha, S.A.
Under applicable legislation, the data subject may exercise the following rights:
- Right to Information: Pulverizadores Rocha, S.A. provides clear and accessible privacy policies at the time of order placement, registration, or form completion.
- Right of Access and Rectification: The data subject can access and update their data directly in the website’s reserved area or request changes via info@pulverocha.pt.
- Right to Erasure (“Right to be Forgotten”): You may request complete deletion of your data by sending a request to info@pulverocha.pt, clearly identifying yourself and your intention.
Pulverizadores Rocha, S.A. may use the information collected for various purposes, including but not limited to:
- Processing orders and responding to data subject requests, including providing information or access to requested services;
- Compliance with tax obligations;
- Issuing invoices;
- Resolving issues such as cancellations, returns, or product refunds;
- Management of the website, administrative systems, and security;
- Improving website navigation and content;
- Identifying problems with servers, networks, or IT equipment;
- Conducting studies aimed at developing and improving our products and services;
- Personalizing website content in the context of contact or legal compliance.
Furthermore, to keep customers informed about the status of orders or other news from Pulverizadores Rocha, S.A., we may send communications via email and/or SMS containing offers, campaigns, thematic content, or information related to registered orders.
For marketing purposes, we may consider and use certain data, such as viewed products, items added to wishlists, or abandoned shopping carts.
Marketing communications are always carried out with the prior and express consent of the customer. In any case, Pulverizadores Rocha, S.A. is committed to ensuring that the data collected and used is appropriate for the described purposes, avoiding any undue intrusion into the data subject’s privacy.
Pulverizadores Rocha, S.A. does not disclose or sell any personal data to third parties, except when necessary to ensure the proper functioning of its services. Personal data will not be used for other purposes without the prior and express consent of the data subject.
Any third-party entity with which customer data may be shared is contractually obligated to use it exclusively within the scope of providing services on behalf of Pulverizadores Rocha, S.A., fully complying with the applicable data protection legislation.
Our website may contain links to third-party websites over which Pulverizadores Rocha, S.A. has no control and, therefore, disclaims any responsibility for their content or privacy practices. The use of such websites is entirely at the user’s own risk.
Pulverizadores Rocha, S.A. may also disclose personal data when required by law or court order, or whenever such disclosure is necessary to enforce its Terms and Conditions.
The articles published on this website may include embedded content (such as videos, images, articles, and more). This type of embedded content from external websites behaves in the same way as if the visitor accessed those websites directly.
These third-party websites may collect personal data, use cookies, implement additional tracking mechanisms, and monitor user interaction with the embedded content, including associating it with an active account on that website if the user is logged in.
In order to provide our products and services properly, it may be necessary to share your personal data with third parties.
We may disclose your personal data:
- If you request a password reset, your IP address will be included in the reset email;
- Occasionally, with your consent, for any other purpose communicated to you at the time of data collection;
- To competent governmental or judicial authorities whenever required by law or within the scope of legal proceedings;
- To our business partners in fulfillment of contracts and previously established obligations;
- To payment institutions or financial entities for processing purchases or service acquisitions.
Additionally, we reserve the right to share personal data we consider necessary to comply with legal obligations, enforce our Terms of Use, or protect the rights, property, and security of Pulverizadores Rocha, S.A., its employees, and its customers.
Pulverizadores Rocha, S.A. always acts in good faith to ensure the privacy and protection of the personal data it processes. When sharing data with any of the aforementioned entities, we limit such sharing strictly to what is necessary for their respective functions and contractually ensure that the data is used exclusively for authorized and legitimate purposes.
We also require these entities to guarantee a level of personal data protection equivalent to that provided by Pulverizadores Rocha, S.A., including compliance with confidentiality obligations, information security, and prohibition of use for unauthorized or uncontracted purposes.
Pulverizadores Rocha, S.A. may transfer personal data to countries outside the European Union in order to improve the operation of its digital platforms and/or the provision of its services. In such cases, Pulverizadores Rocha, S.A. ensures that data transfers are carried out in strict compliance with applicable data protection laws.
Where applicable, your personal data may also be transferred to partners responsible for processing your orders, with those partners being solely responsible for handling such data within the scope of their respective activities.
Pulverizadores Rocha, S.A. is legally required to retain certain information for tax and auditing purposes in accordance with current legislation. The law establishes minimum data retention periods, namely:
- 1 year: traffic and location data, for the purpose of investigation, detection, and prosecution of serious crimes;
- 10 years: data necessary for communication with the Tax Authority.
Pulverizadores Rocha, S.A. retains your personal data in compliance with applicable legislation, as well as the guidelines and decisions of the National Data Protection Commission (CNPD), or, when applicable, until the data subject exercises their right to object, right to erasure (right to be forgotten), or revocation of consent. However, legal and contractual obligations requiring longer retention periods will always be respected.
To access, rectify, erase, restrict, object to, or request the portability of your data, you may contact Pulverizadores Rocha, S.A. via email at info@pulverocha.pt.
Data subjects also have the right to file a complaint with the National Data Protection Commission (CNPD), headquartered at Rua de São Bento, 148, 3rd floor, 1200-821 Lisbon, through the following contacts:
Phone: +351 213 928 400 | Email: geral@cnpd.pt | Website: www.cnpd.pt
The website www.pulverocha.pt has been developed to ensure that, whenever personal data is collected or used, it is encrypted using the SSL (Secure Socket Layer) protocol. This technology guarantees the protection of information, specifically against fraudulent interception, thereby reducing the risk of unauthorized access to data.
Pulverizadores Rocha, S.A. stores cookies (text files) on the visitor’s computer, which are used for statistical purposes, service provision, and to improve both the services and user experience. The cookies used do not collect information that identifies the visitor, but rather information on how the visitor interacts with the company’s website.
Cookie storage can always be controlled through the browser used by the visitor.
On the website and in its services, Pulverizadores Rocha, S.A. uses the following types of cookies:
- Essential Cookies: Without these cookies, some functionalities of our service/website may not operate.
- Performance and Functionality Cookies: These cookies are used to improve the website’s performance and features, although they are not essential for its use. However, without them, some functionalities may be unavailable.
- Personalization and Navigation Cookies: These cookies analyze visitor navigation in an aggregated manner, allowing us to improve the experience and present more relevant information, as well as understand the effectiveness of communications. The data collected is usually anonymized.
- Advertising Cookies: These allow personalized ads to be displayed to each visitor. For example, if a user visited our website and showed interest in a particular product, they may later see related ads on other websites or social media platforms.
Pulverizadores Rocha, S.A. also uses similar tracking technologies, such as pixels (“clear gifs”), which enable the identification of the viewing of certain websites or communications provided by the company.
Additionally, other technologies such as web beacons may be used to help identify usage and navigation patterns, facilitating performance improvements and the development of new features.
Although it is not possible to individually disable each of these tracking technologies, most can be blocked by refusing the use of cookies, thereby preventing their operation.
Upon accessing this website, a notice regarding the use of cookies is displayed, through which the user can consent to their use. It is possible to accept or refuse non-essential cookies. If you choose to refuse, you may continue browsing this website, although some functionalities may be limited.
It is important to note that cookies essential to the operation of the website, specifically those necessary to ensure security or to provide online services, do not require prior consent.
Pulverizadores Rocha, S.A. may update this Privacy Policy occasionally. Please check this page regularly to stay informed of changes.
