Frequently Asked Questions | Pulverizadores Rocha

Pulverizadores Rocha, S.A. develops and manufactures its own equipment under the Rocha brand. Our entire catalogue is the result of in-house engineering and production, ensuring quality, innovation, and adaptation to the specific needs of the agricultural sector.

All our products are 100% manufactured in Portugal, at the facilities of Pulverizadores Rocha, S.A., with strict quality control and a focus on technological innovation. Each piece of equipment is developed internally, from design to final production.

If you haven’t found the equipment you’re looking for, it may be due to one of the following reasons:

• The product is part of our range but you are unable to locate it on the website;
• You are looking for a customized solution or for equipment that is no longer in the catalogue.

If you have previously purchased the product, we suggest searching by the item code (found on the invoice) or using the technical description.

If you’re still in doubt or cannot find what you’re looking for, please contact us — we’ll be happy to assist you.

This message means that the product is currently not available for immediate delivery.

If you wish to purchase it immediately, you should contact our sales team through the channels listed on the product page (email or phone).

Alternatively, you can select the “Notify me” option and you will be informed as soon as the product becomes available again.

Yes. At Pulverizadores Rocha, S.A., transaction security and customer data protection are top priorities. The entire ordering process is carried out with strict confidentiality, ensuring that customer information is handled securely and responsibly.

We offer various reliable payment methods, including PayPal, MB Way, Multibanco Reference, and Bank Transfer, providing flexibility and confidence to our customers.

Pulverizadores Rocha, S.A. guarantees a transparent and secure shopping process, so your online experience is simple, convenient, and safe.

To start the purchase process, you can search for the desired product by name, reference, or brand, or browse through the different category menus.

After selecting the desired items, simply add them to the shopping cart and follow the indicated steps to complete the order, including:

• Entering billing and delivery details;
• Selecting the shipping method: home delivery, store pickup, or pickup with your own transport.

Whenever possible, please indicate your internal reference (e.g., order number).

Yes. Registration is essential to access your customer profile, account balance, order history, and applicable discounts.

Yes. If the order has not yet been shipped, you may request cancellation by contacting our after-sales service:

Email: info@pulverocha.pt | Tel.: +351 229 601 793

Delivery time depends on the selected shipping method and product availability in our warehouses, ranging between 24 to 48 business hours.

For your convenience and security, Pulverizadores Rocha, S.A. allows payment through your customer account under your agreed terms.

All products are shipped from our warehouses located in Leiria, Maia, Aveiro, Lisbon, and Montijo, depending on the selected shipping method and stock availability.

Yes, of course. For your convenience, orders can be delivered to any address you choose.

We’re sorry the service didn’t meet your expectations.

Pulverizadores Rocha, S.A. is committed to customer satisfaction and strives daily to ensure the best commercial conditions, stock availability, fast shipping, and efficient delivery.

To report an issue, please contact our after-sales service so we can analyze and continuously improve our processes:

Email: info@pulverocha.pt | Tel.: +351 229 601 793